Anna and Grace are BrokerDIY’s Virtual Office voice agents. They answer every inbound call, qualify the lead, book the showing, and hand off to a human the moment it matters — around the clock.
Part of the BrokerDIY operating system — every call lands in your brokerage’s private brain.
Sign calls at 9pm. Listing questions on Sunday. Anna and Grace pick up every time — and they know when a human should take over.
First voice on the line. Answers listing and brokerage questions, qualifies the caller, and books the showing while the buyer is still interested.
Keeps calls moving to the right person. Routes by need, hands off with full context, and makes sure nothing said on a call gets lost.
And the moment a call needs judgment, negotiation, or a relationship — it goes to your team, with context.
Sign call, office line, or listing number — any hour.
Natural conversation, real listing answers.
Area, price range, timeline, agent status.
Time offered, confirmed, and on the calendar.
Call, answers, and outcome land in your brain.
Between showings there’s no time to type. The BrokerDIY Voice Assistant captures the moment out loud: the follow-up appointment, the note about the seller’s timeline, the photo of the deck that needs staining.
Hands-free by design. Run it from your phone or earbuds today — and it’s built for the next wave of hardware, with an AI-glasses bridge in early access for founding brokerages.
The honest version — including where humans still win.
They hold natural, conversational calls — and callers mostly judge by outcome: was I helped, and was it fast. An agent that answers instantly and books the showing beats a warm voicemail greeting every time.
They hand off. Negotiation questions, upset clients, or anyone who asks for a person gets routed to your team — with the conversation logged so nobody starts cold.
Yes. Anna qualifies the caller, offers times, and confirms the appointment during the call — the showing exists before the caller hangs up.
It’s hands-free by design — phone and earbuds today, and an AI-glasses hardware bridge is in early access for founding brokerages. Ask about it when you join the waitlist.
Into your brokerage’s private brain — calls, notes, photos, and outcomes, isolated to your tenant. It never trains other brokerages and never leaves your side of the wall.
Early access opens Q4 2026. Join the waitlist and we’ll reach out as founding spots open — no payment, no commitment.
