The Engel & Völkers stack in 2026: proprietary-brand software on a known engine
E&V’s Americas network runs its own-branded CRM — built, notably, on the Chime Enterprise platform — plus a Canva-powered design suite and the global licence network’s reach. Hamburg-born, luxury-positioned, shop-by-shop economics. Here’s the line-by-line, dated.
Per Inman’s launch coverage and the firm’s own materials: E&V CRM (announced March 2023) is the Americas network’s proprietary CRM, powered by Chime Enterprise — branded smart plans, open-house forms, bespoke website and marketing integrations, a mobile-first design, a business dashboard, Canva integration with branded templates, and AI-powered calling and texting. E&V Create (August 2024) is a Canva-powered design suite giving Americas advisors branded templates for social graphics, digital ads, and video. Beyond software, the licence system’s asset is the global network. Pay is set per shop — each brokerage independently owned — and no split, cap, or desk-fee figures are published for North American advisors; treat any number you hear as that shop’s, not the brand’s. Scale: founded Hamburg 1977; the Americas network counts ~300 shop locations with ~6,000 advisors, within a global network of 16,000+ professionals across 30+ countries.
The E&V stack, line by line
| Item | What agents get | Notes |
|---|---|---|
| E&V CRM | Smart plans, open-house forms, website + marketing integrations, business dashboard, mobile-first | Proprietary branding, powered by Chime Enterprise (launched 2023-03) |
| AI in the CRM | AI-powered calling and texting | Features inside E&V CRM, per E&V Americas materials |
| E&V Create | Branded Canva templates for social graphics, digital ads, video | Canva-powered design suite (2024-08) |
| Network | Global licence network: 16,000+ professionals, 30+ countries | Referral reach is the core asset for luxury positioning |
| Splits and fees | Not published — each shop independently owned | No verified North American figures exist; get your shop’s terms in writing |
| Scale | ~300 Americas shop locations, ~6,000 advisors | Official boilerplate (2025); Miami, NY, LA among North American shops |
From Inman’s E&V CRM launch coverage (2023-03-21), Real Estate News on E&V Create (2024-08-03), and the firm’s official press materials, checked 2026-08 — economics are shop-level; verify with your local E&V shop.
What to ask about the E&V stack
| Question | Why it matters |
|---|---|
| Whose platform is under the brand? | E&V CRM is Chime Enterprise underneath — the same engine Lofty (formerly Chime) sells; ask what the E&V layer adds and what a direct Lofty comparison looks like |
| What does MY shop include? | Independently owned shops differ in tooling and fees — the brand list is the floor, not your shop’s reality |
| Watch out — where BrokerDIY doesn’t fit | Branded templates plus global referral reach is a luxury-marketing package — if it covers your workflow at your shop’s terms, a second platform duplicates it; BrokerDIY fits teams building operations they own outright |
| Terms in writing | No published figures at any level — your shop’s agreement is the only real answer |
Questions E&V advisors ask.
Does Engel and Völkers provide a CRM?
Yes — E&V CRM, the Americas network’s proprietary system launched in March 2023 with branded smart plans, open-house forms, marketing integrations, a business dashboard, and AI-powered calling and texting. The honest detail: it’s powered by Chime Enterprise underneath, so it’s worth asking what the E&V layer adds over the base platform.
What does Engel and Völkers cost an advisor?
There’s no published answer — E&V is a licence system where each brokerage is independently owned, and no verified split, cap, or desk-fee figures exist for North American advisors. Anything you’re quoted is your shop’s terms; get them in writing before comparing to published rate cards elsewhere.
Can I use my own tools alongside the Engel and Völkers stack?
Yes. BrokerDIY is built to orchestrate on top of whatever the shop provides — voice agents, follow-up sequences, white-label e-sign — with export-friendly data so you’re never locked in.
Engel & Völkers names and marks are property of their respective owners. Details from dated trade coverage and the firm’s official materials, checked 2026-08 — verify with your local shop. This guide is independent service content, not an Engel & Völkers publication. BrokerDIY is a software platform, not a brokerage.